City Insight 

A powerful payment portal that helps save the planet 

Inspire Background
Inspire Background
Inspire Background


Brand design,
UX/UI design, Development


Wireframes, Hi-fidelity screens, Prototype, Web app


iOS, Android, Web

Municipal governments use City Insight to manage billing and utilities reporting for their citizens. It’s more than a payment portal – it also educates people on their water usage, so they can limit their environmental impact.

City Insight Screen Shot 1
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City Insight Screen Shot 3
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Let’s face it, it’s not fun to pay bills. Our goal was to make that experience a little more enjoyable, as well as educational and high-converting. Users can easily manage accounts, track their water usage, and even pay bills for multiple addresses if they’re managing many properties at once.

It was a fun UI challenge to create a design system that would play well with lots of different municipality logos. We used a color palette inspired by the planet, including a ‘digital blue’ that gives the app a modern look and feel.

City Insight Grid Image 1
City Insight Grid Image 2
City Insight Grid Image 3
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By gamifying profile setup, we encourage users to add a payment method, enable auto-payments, and set up paperless billing. That way, users and municipalities both benefit from fewer missed payments, and a lower environmental impact.

We spent lots of time on the details, making sure that it’s easy to pay bills, manage your account, and monitor your water usage – no matter what device you’re using.

We loved working with the City Insight team to give their product a facelift. It was a joy to work on a product that makes it easier for municipalities to manage billing at scale, while also increasing awareness about water consumption for millions of people.

Let’s work together

We’re addicts for the high we get when launching apps we’re proud of. If you’re ready to dig in and make some magic together, drop us a line.